Legal and regulatory
Everything we agree to, in plain words.
The agreements, policies and regulatory information behind Payble, in plain language, in one place.
Draft, not yet reviewed by our lawyers
This page is written from Nigerian law and the regulators' published rules, but our lawyers have not yet reviewed it, so it may change before it takes effect.
Agreements and rules
What you agree to when you use the website and the services, and the rules that come with them.
Terms of service
The agreement between you and us when you use the Payble app and its services: what we each do, what it costs, and what happens if something goes wrong.
Updated 6 October 2026
Website terms
The rules for using this website: what it is, what you may do with it, and what we are responsible for.
Updated 6 October 2026
Acceptable use policy
What Payble may and may not be used for, and what we do when the rules are broken.
Updated 6 October 2026
Policies
How we handle the things that matter to you: your complaints, your choices, and your safety.
Complaints policy
How to tell us something has gone wrong, what we will do about it and when, and where to take it if you are still not happy.
Updated 28 September 2026
Cookie Policy
What this website stores in your browser, why, for how long, and how to remove it.
Updated 29 September 2026
Speak up
How to report a serious concern about wrongdoing connected with Payble, and how we protect you when you do.
Updated 26 September 2026
Accessibility and extra support
How we make Payble fair and usable for everyone, and the extra help we give people who need it.
Updated 26 September 2026
Regulation
Who runs the service, who provides the banking behind it and who oversees them.
Your data and our credits
Something gone wrong?
Tell us. We acknowledge every complaint within 24 hours and the complaints policy says how long each kind takes. To contact us directly, write to support@mypayble.com.